How do I switch to Dynowatt?
Please review our rates in your area and sign up online. You can reach us by phone at 877-DYNOWATT (877.396.6928) 7:00 am - 7:00 pm Mon-Fri, 8:00 am - 3:00 pm Sat. CST • or via email at Customercare@dynowatt.com.

How do I transfer my electric service?
It’s easy to transfer your Dynowatt account to a new address, without any interruption in service. Your fastest option is to transfer online. Or you can reach us by phone: Please Call Dynowatt 877-DYNOWATT

What happens if I have an emergency or power outage?
Because your local wires company is still responsible for the maintenance and repair of the poles and wires, you will call them in the event of an emergency or outage at the number provided on your bill.

TXU Electric Delivery / formerly Oncor (TXU service area) 888-313-4747
CenterPoint (Reliant service area) 800-332-7143
AEP Central (CPL service area) 866-223-8508
TNMP (First Choice service area) 888-866-7456
AEP North (WTU service area) 866-223-8508

Does Dynowatt require a deposit?
The need for a deposit is determined on an individual basis. Dynowatt generally does not require a deposit unless you have not established adequate credit or your current electric service account is not in good standing.

What happens if I switch to a new provider and they leave the market?
In the state of Texas, the electricity industry is regulated by the Public Utility Commission. If your provider leaves the market for any reason, this commission regulates that your service will automatically be transferred to the Provider of the Last Resort (POLR) with no loss of service. Notification of any such change is automatically generated and forwarded to the customer.

Do all Texans have the power to choose their own electricity provider?
No. City-owned utilities and member-owned electric cooperatives have the option of the deregulating their area. To find out more about deregulation in your area, visit www.powertochoose.com or call 1-866-PWR-4-TEX.

If you are interested in choosing Dynowatt as your electric service provider and would like to know if a deposit will be required, we will be happy to assist you.
Please contact Dynowatt 877.396.6928

What is renewable (green power)?
Green power is another name for renewable energy. It’s derived from sources such as solar (sun), wind, biomass, and hydro (water) - which are natural, renewable, and don’t contribute to global warming. Green power is 100% free of carbon dioxide, sulfur dioxide and nitrogen oxides - the primary cause of smog, acid rain, greenhouse gases and contributors to asthma, lung cancer and respiratory illnesses. When you choose green power for your home or business, you’re supporting the development and adoption of alternative, renewable energy. It’s easy to do - and future generations will thank you.

Where does Dynowatt’s green power come from?
Dynowatt’s green power is generated from wind mills in Texas. When you purchase green power from Dynowatt you are not only helping the environment, you are also helping the Texas economy by supporting "green-collar" jobs right here in Texas.