Can I choose whom to get my energy from?
Yes, if you live in a state like Texas where the energy industry is deregulated,
you can choose whom to get your energy from. You have two basic choices: 1) your
local Affiliated Retail Electric Provider (AREP); or 2) an independent Retail Electric
Provider (REP) like Dynowatt.
Compare for yourself.
Why should I change my energy supplier?
There are several compelling reasons to move from your AREP to a Retail Electricity
Provider like Dynowatt: 1) You'll get your energy at a competitive price; 2) You'll be eligible for
any current new customer promotions from Dynowatt; 3) It's easy to switch and there
will be NO disruption in service; 4) There are no REP costs/fees associated with making
the change. Consult your local Utility company as to what service connections fees they associate regardless of which REP you select. Switch to Dynowatt
How is Dynowatt different from other energy suppliers?
Dynowatt is one of the largest REPs in Texas—with tens of thousands of satisfied
customers. With one of the most experienced management teams in the industry, Dynowatt
is well-positioned in the Texas market. CEO, Lance Schneier, and his experienced
management team were pioneers in energy deregulation in the early 1980's and are
responsible for several industry firsts.
How do I change my energy supplier?
It's easy. Just complete the enrollment
form. Dynowatt will take care of the rest to ensure the change happens quickly
and easily. It is your responsibility to adhere to any existing long term contractual agreements with another REP.
Does it cost anything to change my supplier?
No. There is no cost to change your retail electricity provider. Consult your local Utility company as to what service connections fees they associate regardless of which REP you select.
Is the change to a new supplier immediate?
No. If you want to establishing new service at a new household with Dynowatt, electric supply service will be initiated within 5 days. If you are currently not a Dynowatt customer looking to switch your existing residence supply to Dynowatt, electric supply service will be switched within 7 days. Current customers making a product plan switch, depending upon where the account is at in its meter read cycle, it can take up to 45 days to allow the new rate to be applied.
Will I experience a disruption in service if I change suppliers?
No. The change to a new energy supplier is seamless to the end-customer since your
TDSP continues to deliver your energy.
Who do I call if I have a problem with my service?
You still contact your local utility company/TDSP for any disruption and service-related issues. They will continue to deliver your energy and provide your emergency service no matter who you choose to supply your energy.
What's the difference between Variable Price and Fixed Rate Plans?
With a Variable Price Plan, your rate (or cost per unit of energy) fluctuates with the market — so when the cost of energy increases, so does your rate. Dynowatt offers Fixed Rate Plans designed to lock in your electric rate, offering you price certainty over the term of the service agreement. There are no monthly surprises like consumers experience with variable rate changes; a fixed rate allows you to control your energy costs by controlling your consumption, thus you can save money over time if market energy cost increase.